Frequently Asked Questions

Everything you need to know about our Earth-positive apparel.

What makes PANGAIA materials sustainable?

We use a combination of recycled, organic, and lab-grown materials, such as organic cotton, recycled polyester, and our signature FLWRDWN™—a plant-based alternative to goose and duck down.

How should I care for my PANGAIA garments?

To extend the life of your items and protect the planet, we recommend washing at low temperatures, using eco-friendly detergents, and air drying whenever possible.

Where does PANGAIA ship to?

We offer worldwide shipping to most countries. Shipping costs and delivery times are calculated at checkout based on your specific location and selected shipping method.

What is your return policy?

We accept returns within 30 days of receipt, provided the items are in their original condition with all tags attached. Please note that certain limited-edition collaborations may have specific return conditions.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are your dyes safe for the environment?

Yes, we use environmentally friendly dyes and an innovative water-recycling process to ensure that our coloring methods have a minimal impact on local ecosystems.